125 Bank Street
Ottawa, Ontario, K1P 5N5
|Day of the Week||Hours|
|Monday||8:00 AM - 7:00 PM|
|Tuesday||8:00 AM - 7:00 PM|
|Wednesday||8:00 AM - 7:00 PM|
|Thursday||8:00 AM - 7:00 PM|
|Friday||8:00 AM - 7:00 PM|
What You Need to Ship At This Location
Bring your items and know their value
Be ready to provide all pieces you want to ship - and their total declared value. No box? No problem. We've got you covered.
Know who you're shipping to - and where
Be ready to provide the receiver's complete address and contact details.
Have your ID and payment ready
Bring a valid government-issued photo ID, and an accepted form of payment (cash not accepted).
About DHL Express ServicePoint Ottawa
The DHL Express ServicePoint Ottawa offers time- or day-definite international shipping services for both account and non-account holders. From packing to preparing paperwork, our Certified International Specialists make it easy to ship to over 220 countries and territories including the U.S. You can also track your shipments and manage delivery options with DHL On Demand Delivery, all through our mobile app.
- Time-Definite International Express
- Express Easy
- Drive-up Shipping
- Curbside Pick-up
- Drop off and Pick-up (Account and Non-Account Holders)
- American Express
Products & Services
Express Easy: International Made Easy
DHL Express Easy is a convenient service that simplifies international shipping by providing dedicated envelopes and boxes that come with predetermined rates.
- Express Envelope: Document Maximum weight - 1lbs
- Box 2 – Box 8: Non – Document Maximum Weight from 1lbs – 50lbs
TDI: Time Definite International Shipping
With our fast, convenient and versatile international time- or day-specific exporting services, you can leverage our global reach and unparalleled local Customs expertise.
- Express 9:00 AM
- Express 10:30 AM
- Express 12:00 Noon
- Express Worldwide
Hold for Pickup
As a receiver, conveniently using your phone or computer, you can take advantage of our world class On Demand Delivery platform to redirect your inbound shipment for collection at the DHL ServicePoint of your choice.
- Convenient, close-to-home shipment collection option
- Flexible pick-up time to suit your needs
Frequently Asked Questions
DHL Express is the No. 1 World's Best Workplace for 2022
At DPDHL, we engage, empower and inspire our employees with a unique company culture. We're proud to help them reach their potential – and they're proud to work for us. It's why our DHL Express division was ranked the No. 1 World's Best Workplace by Great Place To Work and Fortune Magazine. Join us and discover why DHL is the place for you.
Download Our App
The DHL Express Mobile app enables you to track your shipments and manage your deliveries all in one place, with DHL On Demand Delivery integration. You can also locate the nearest DHL ServicePoint for shipment drop-off or collection, and you can quickly check shipping rates, too – right on your smartphone. Advanced GPS location services and camera barcode scanning are also available. Download DHL Express Mobile today.